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Modeling Philosophy
Progressive Implementation
We design our decision support systems in modules so that each piece
of the system can be implemented and used by the client to gain
immediate value. This progressive approach to implementation decreases
a client’s risk by minimizing the upfront investment and thereby
reducing the lead time required to integrate, test and train. Different
clients have different priorities and may select from a menu of
capabilities and functionality. A small portion of the financial
returns generated by the initial, core module can later be used
by a client to pay for subsequent modules.
Flexible and Controllable
Computer models are tools that managers use to improve decisions. We
recognize that different clients and different managers within a client
organization may want to use the same tool to analyze different problems.
To that end, we design easy-to-use input screens where managers can set
parameters, change costs, or develop “what if” scenarios.
This flexibility enables each user to represent their unique business
rules and their specific issues. Like a concert grand piano, our tools
are sophisticated instruments that can produce either classical or jazz,
as the occasion calls.
Integrating Strategic, Planning, and Tactical
Applications
In the past, companies typically developed decision support tools that
were uniquely tailored to each application. Consequently, a tool that
worked very well in a strategic environment did not include the details
or speed required by line managers. Deterministic tools designed to support
the development of operating plans often did not account for mechanical
failures, service disruptions, maintenance outages or bad weather, under-representing
the actual demand for network resources. We strive to design systems wherein
the core algorithms are robust and can be used in a range of planning
horizons from “what should I do now?” to “what should
I do in five or ten years?” Successful organizations achieve alignment
across strategic visions, planned operations, and tactical decisions by
structuring analyses in all three arenas on a common set of data, assumptions,
and decision logic.
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